We are receiving reports that customers trying to add PayPal accounts are getting a CC-501 error in Quicken for Windows and a 2505 error in Quicken for Mac.
We are aware of the issue and are trying to gather more examples. If you are encountering this issue, please go to Help>Report a Problem in your Quicken program and send a problem report with log files attached. Please reference Ticket# 11075452 in the problem report. While you will not receive a response for problem reports submitted through the program, these submissions do go directly to a database that is accessible by members of our Product and Development teams, escalation teams, and other internal support channels.
This has been escalated internally, though we do not have an ETA at this time.
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Thank you!
(Ticket# 11075452)
