Banco Popular de Puerto Rico - Credit Cards

orlasan
orlasan Quicken Windows Subscription Member
edited June 27 in Download, Add/Update Accounts (Windows)

Hi,

Long time user here (since 1994).

For a number of months BANCO POPULAR DE PUERTO RICO EWC would not allow update of credit card accounts. Only Checking account is available to link.

Is this a known issue? I have removed all accounts and performed the online setup of each but only the checking account appears as an available account in the EWC account setup.

Thanks in advance

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @orlasan,

    To assist with this issue, please provide more information. When you try to add the credit cards, are you getting any error messages? On the Add/Link screen, does it see the credit card accounts, but not allow you to link them, or does it see only the Checking account? Is the login ID/password for the credit cards the same as the login ID/password for your Checking account? Are you the primary account holder for the credit cards? Are the credit card accounts active (for instance, have they had transactions in the last 90 days)? Are the accounts considered a external accounts (i.e. are you redirected to a different website when selecting the accounts on the bank's website)? If so, what URL are you redirected to? Are the credit cards considered a subtype of a different account? Has the bank made any recent changes to their website or login process?

    I look forward to your response!

    Quicken Kristina

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  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    here are the two Quicken entries -

    The EWC entry does not appear to support CREDIT - but the other entry does -
    You might try using the other entry for your Banking AND Credit accounts -
    HOWEVER - they might be totally different banks as per the listed URLs -

    20772 20772 20772 Banco Popular Puerto Rico EWC
    https://www.popular.com/ 1-888-724-3650
    https://www.bancopopular.com/cibp-web/actions/login ACTIVE
    BANKING,ACCOUNTINFO&EXP-WEB-CONNECT


    67597 67597 67597 Banco Popular de Puerto Rico
    https://www.mypopularbanking.com/ 800-377-0800
    https://cibng.ibanking-services.com/EamWeb/Account/Login.aspx? ACTIVE
    CREDIT&WEB-CONNECT
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    there have been several Banco postings - some discussion - and then closed…

    https://community.quicken.com/search?domain=all_content&query=banco&scope=site&source=community

This discussion has been closed.

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