RESOLVED 12/19/24 Quicken Classic for Mac - Database Update Hangs

Quicken Anja
Quicken Anja Moderator mod
edited 6:58AM in Product Alerts

We have received reports of a known issue regarding a Database Update that happens on Quicken Classic for Mac. Users will get stuck in the Database Update and hang.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #11079305)

-Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 5/30/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 6/6/24

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    RESOLVED 12/19/24

    This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

    Thank you!

    -Quicken Anja
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