We are unable to connect to Insperity at this time. Care Code: FDP-101

helenasue
helenasue Quicken Windows Subscription Member
edited July 6 in Errors and Troubleshooting (Quicken on the Web)

I am very disappointed with how many product connection errors I'm experiencing as a new user of this product who is moving over from Mint, especially with no free trial offered. A paid service's integrations would be expected to be much more seamless and robust than a free one, but that hasn't been my experience at all.

Pennymac has apparently been down for some time based on another thread, and I cannot get Insperity to log in either.

It's throwing the error: "We are unable to connect to Insperity at this time.
Care Code: FDP-101"

Is there a timeline on these repairs?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @helenasue,

    You posted this in a Quicken on the Web category, so for clarification— are you experiencing this error in Quicken on the Web or on your desktop program?

    Check back and let us know! Thank you.

    -Quicken Anja
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  • Ps56k2
    Ps56k2 Quicken Windows Subscription Alumni ✭✭✭✭

    and just to be clear - which version of Quicken are you using -

    desktop Windows -
    desktop Mac - or
    web based Simplifi ?

This discussion has been closed.

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