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Cannot connect to CapitalOne credit card account

doyle.provens

I authorize in Capital One. But I keep getting Sign into Capital One Services bank failed. Try again

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doyle.provens

Also when I download

transactions from Capital One in Quicken format they will not import!

Quicken Anja

Hello @doyle.provens,

To start with, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

Navigate to Edit
Preferences...
Quicken ID & Cloud accounts
Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
Follow the prompts to Sign Out
Sign back in using your Quicken ID (email) and password

Once that is done, see if the issue still continues to persist.

Let us know how it goes!