US Bank Quicken Master Card Ending, Direct Connect Fail

Tim Fadden

The US Bank Quicken Master Card program ends in June, and you will be offered a new card. My card Direct Connect has failed since June 1. Upon research I believe this is the issue: If you do not have a checking account with US Bank, Direct Connect will NOT work. For me, I am declining the new card. I already have a checking account with another bank, and don't want or need another one.

NotACPA

That discontinuation is USB's doing … not Q's. Same for the DC fails, which is part of the discontinuation.

Sisyphus1967

Somehow I must have missed all the communication about this. Are the balances moving to the new card? I just noticed that DC was failing so came to the boards to find out what's going on. Thank you for any insight.

marshalljpeters

I can still log in to my Quicken card account online, but Direct Connect does not work. If that's the way it's going to be, I will no longer be using that card. I'm not going to open a checking account with them just so I can download transactions. Epic fail on USBank's part.

William E Russell

I never had a quicken card, just a USBank Harley Davidson card from May of 2020. My complaints have fallen on deaf ears. Now that they are changing again, I CAN NOT even download my transactions from USBANK and import. ERROR message says that Quicken cannot read the file from USBANK, it was a manual download.😒

Now I cannot sync my account!

UKR

https://community.quicken.com/discussion/comment/20441010#Comment_20441010

Do you have this downloaded file saved on your PC?
If so, what's the file type? QFX, CSV, other?
If QFX or CSV open this file with Notepad or any other ASCII text editor, not MS Word. Copy or create an image snapshot of the first 10 lines of contents. This should be some header data followed by transaction data. Paste the text without formatting or drag the image snapshot into your next Comment. I'm primarily interested in seeing the header data with the Bank ID.

Boatnmaniac

IMO, the two main benefits for DC connections are when DC Bank Bill Pay is needed/wanted (applies to checking and savings accounts, not to credit card accounts) and that DC connections complete faster than EWC or EWC+. Another benefit is that DC is more secure than EWC. But EWC+ uses security tokens instead of UserID and PW logins so security is pretty good with EWC+, too.

USB no longer uses EWC. It uses EWC+ (unless one pays a monthly fee to USB for DC). I've had my USB checking/savings accounts set up with EWC+ for about a year and it has been pretty fast, reliable and trouble free. Can the credit cards in question be downloaded from USB via EWC+?