how do I resolve a cc-929 error

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hmday
hmday Quicken Windows Subscription Member ✭✭✭✭
edited July 2024 in Download, Add/Update Accounts (Windows)

I have two accounts Macys and Chevron that report cc-929 errors. I logged out and back in as a new user, but the cc-929 error did not resolve. Is there any other suggestions?

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @hmday,

    A CC-929 error occurs if you have unsuccessfully attempted to add accounts to Quicken too many times. You may follow this link to access a FAQ that provides more information and troubleshooting steps. It is always recommended to save a backup before proceeding (just in case).

    I hope this helps!

    -Quicken Jasmine

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  • hmday
    hmday Quicken Windows Subscription Member ✭✭✭✭

    i signed-in as a new user and received the same error when I tried to add two accounts Macys and Chevron. I think they are synchrony accounts, not sure if that is a factor.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @hmday,

    As stated in the FAQ:

    If the steps above do not resolve the issue, please contact Quicken Support.

    I apologize that we could not be of more assistance!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

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