how do I resolve a cc-929 error

Question

I have two accounts Macys and Chevron that report cc-929 errors. I logged out and back in as a new user, but the cc-929 error did not resolve. Is there any other suggestions?

Quicken Jasmine · Answer

Hello @hmday,

As stated in the FAQ:

If the steps above do not resolve the issue, please contact Quicken Support.

I apologize that we could not be of more assistance!

hmday · Answer

i signed-in as a new user and received the same error when I tried to add two accounts Macys and Chevron. I think they are synchrony accounts, not sure if that is a factor.

Quicken Jasmine · Answer

Hello @hmday,

A CC-929 error occurs if you have unsuccessfully attempted to add accounts to Quicken too many times. You may follow this link to access a FAQ that provides more information and troubleshooting steps. It is always recommended to save a backup before proceeding (just in case).

I hope this helps!