Billers need attention

mkruse88
mkruse88 Quicken Windows Subscription Member ✭✭
edited August 6 in Paying Bills, Online Billers & Reminders (Windows)

Is anyone else having issues with online billers connecting? I have a list that will not connect.

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Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @mkruse88,

    Could you please provide the names of the Online Billers that won't connect so I can check the internal status of them? And is it all of the Online Billers you have set up in your data file, or are there some that are working?

    Check back and let us know!

    -Quicken Anja
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  • mkruse88
    mkruse88 Quicken Windows Subscription Member ✭✭

    It is not all of the link/online billers, just a handful of them. Here is the list.

    Alliant Energy

    American Modern Insurance

    Nelnet (I am aware of current issues)

    OnStar

    Origin

    Sling.com

  • Quicken Anja
    Quicken Anja Moderator mod

    Thank you for following up with the list of names.

    I went ahead and checked the internal statuses of these Online Billers and unfortunately, they all show a degraded status which is why they will fail to connect at this time. We do not have an ETA on when these degraded statuses will be resolved.

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    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited July 6

    Please consider this alternative to using Bill Manager. [Removed - Speculation]

    cap71 avoid late fees.PNG

  • uscgal
    uscgal Member, Windows Beta Beta

    I also have several bills that will not connect. I actually had so many that I disconnected any that I could from the Online Biller. I have set all bills up as manual pay in Quicken and deleted those that I could from the Bills and Income Tab as they show twice (1 manual and the broken online).

    Bank of America

    Belk

    Best Buy

    Liberty Mutual

    Lowes

    Sams Club

    T- Mobile

    Home Depot

    Wells Fargo

    And before you say to wait and try later. I have been trying off and on for at least 3 months. Thank you in advance for any assistance .

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  • Bob.
    Bob. Member ✭✭✭✭

    T-mobile is working for me. Wells Fargo is hit or miss month by month. Same with Chase and I have two Chase cards and one may grab the bill while the other will not.

    Interesting to see what doesn't work for others.

This discussion has been closed.

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