Did one step update for non-investment account - can't highlight and edit any, even old ones.

NotSoFamous
NotSoFamous Member ✭✭

I have been downloading bank transactions for many years - today I did for first time in a (week?) and cannot edit or highlight or anything to any transactions, even those from a couple weeks ago.

Answers

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Which edition (Starter, Deluxe, Premier, Business & Personal) are you running?

    Which version do you have installed?

    Also, is your subscription current?

    You can get all of this information from Help > About Quicken.

    One last question: Which bank and what kind of account is it?

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

  • NotSoFamous
    NotSoFamous Member ✭✭

    Thank you for the get-back, Boatnmaniac.

    This is: Classic Deluxe, Version R57.16, Build 27.1.57.16

    Subscription good til 4/9/25

    On Win 11 Enterprise

    This is non-investment at Citizens. Haven't tried the investment stuff yet.

    -winston

  • NotSoFamous
    NotSoFamous Member ✭✭

    Tried rerunning One Step Update but nothing changed.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Sometimes a picture is worth a thousand words …
    Can you please capture one or more images of the parts of your Quicken window (register and/or downloaded transactions tab) showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
    How do I post a screenshot in the community from windows

    How do I post a screenshot in the community from a mac

    Please save images to files of file type PNG, JPG, or GIF only. They're easier to work with than PDF files.

  • NotSoFamous
    NotSoFamous Member ✭✭

    Left it alone for a couple days, and now it is working as it should.

    Thank you who responded to my problem. Have no idea what happened to cause it.

This discussion has been closed.