Wells Fargo stuck on "you have online payments to send"

jcoley2

I seem to be stuck in some endless loop with Wells Fargo and now every time I log off Quicken, I get the following error message:

This all started when I went to pay a regular monthly bill for American Express Credit Card and the amount the I schedule for July 3rd was the same amount as last month. For some reason, Wells initially rejected the payment saying it was a duplicate even though it was schedule for 30 days later.

I then updated the transaction amount adding an addition $100 to the amount and tried to send it but it keeps failing. Then I cancelled it and this seems to have worked. However now I have the following error message above still.

I have run Validate File and this did not fix it.

Any other suggests?

jcoley2

I remembered last night after this post I had a similar problem with another bank account and used this fix:

https://help.quicken.com/pages/viewpage.action?pageId=3216235

It did not work on my current Wells Fargo issue above and still looking for ideas.

jcoley2

Well after trying multiple things I found by:

1. Deleting the cancelled and fail check in the Wells Fargo register, and
2. Delete the next payment reminder in the Reminder section

Cleared this up. Make closed for now.

Quicken Anja

Hello @jcoley2,

Appreciate you returning to share the solution as it may help others.

Your post has been closed per your request.

Thank you!