Consumer Cellular Online Bill Problem

Jack's iMac
Jack's iMac Quicken Windows Subscription Member ✭✭
edited July 25 in Errors and Troubleshooting (Windows)

Despite multiple attempts, I cannot link the account online. Does anyone have a suggestion to resolve this issue?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Jack's iMac,

    I went ahead and checked the internal status of this Online Biller and unfortunately, it shows a degraded status which is why it will fail to connect at this time. We do not have an ETA on when this degraded status will be resolved.

    image.png

    We apologize for any inconvenience in the meantime! Thank you.

    -Quicken Anja
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  • Jack's iMac
    Jack's iMac Quicken Windows Subscription Member ✭✭

    Thanks for the prompt response.

  • Quicken Anja
    Quicken Anja Moderator mod

    You're welcome!

    -Quicken Anja
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  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Please consider this alternative to using Bill Manager. Many banks and billers, in an attempt to better secure their computer systems from hackers, are no longer willing to support third-party data aggregators like Quicken, Intuit, etc.

    cap71 avoid late fees.PNG

  • Jack's iMac
    Jack's iMac Quicken Windows Subscription Member ✭✭

    Thanks for the tip and I'd already been doing exactly that.

This discussion has been closed.

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