online balance not synching with TD Bank

raylaw2
raylaw2 Quicken Windows Subscription Member
edited July 25 in Errors and Troubleshooting (Windows)

Quicken just charged me a new license fee fee yesterday and probably updated the app.

Already went to TD bank online and enabled quicken. Then on the app disabled account access from the accounts tab and re-enabled online access. On line report screen after download shows "green dot" "successful" but no transactions in register.

Spent an hour w TD gloing thru this; they think its the Quciken side

Used service for 20+ years; not happy

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @raylaw2,

    Do you have multiple accounts with TD Bank? Are you receiving any error codes or messages? What exactly is occurring when attempting to download transactions? Did this issue begin to occur yesterday?

    Let me know!

    -Quicken Jasmine

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