Mission Federal Credit Union still not updating (CC-501)
I am still getting a CC-501 error when updating my MFCU account. I have deactivated and tried to reactivate my account, with no success. This is supposed to be fixed. Is anyone else still having this issue?
Comments
-
Hello @imroberth,
How long have you been experiencing this error?
When Quicken is unable to connect to your bank account for recent transaction information, you’ll receive a message with a CC-501 error in the program. This is usually caused on the bank’s end — Quicken is blocked from connecting to the account. You may follow this link to access a FAQ that provides more information.
As per the FAQ: If you receive one of these errors, please wait 24 hours and then try again. If the issue still persists after this time period, please contact Quicken Support.
I apologize that we could not be of more assistance!
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0 -
It's been happening for months. I was hoping that it would be fixed when the announcement was made that it was resolved.
0 -
Hello @imroberth,
Due to the alert having been resolved and the length of time with which you have been experiencing this issue, I suggest reaching out to Quicken Support directly for further assistance as an escalation may be in order.
The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I apologize that I could not be of more assistance!
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0 -
I reached out to Q support. They said there's nothing they can do. They suggested uninstalling and reinstalling quicken. I did that, but it did not resolve the issue.
0
