New - Unable\Stopped connecting to American Express Canada (mac)

Fazz
Fazz Quicken Canada Subscription Member ✭✭
edited August 3 in Errors and Troubleshooting (Mac)

Last successful connection was June 25… need this fixed please!

Screenshot 2024-06-30 at 7.33.13 AM.png

Also tried American Express - Banking

using this method I receive a sms code, but then this error.

Screenshot 2024-06-30 at 7.35.07 AM.png

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @Fazz,

    An FDP-106 error occurs if you (or your bank) changed the account name at your banks website or if your bank switched to a new account for you (such as for lost or stolen accounts). You may follow this link to access a FAQ that provides more information and troubleshooting steps. It is recommended to save a backup before proceeding (just in case).

    I hope this helps!

    -Quicken Jasmine

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  • Fazz
    Fazz Quicken Canada Subscription Member ✭✭

    @Quicken Jasmine this is error CC-506, was working up until June 25th

This discussion has been closed.

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