Bank of America failure won't resolve - CC-501 [Edited]

joeslatt
joeslatt Quicken Windows Subscription Member ✭✭

This morning, my bank of america - all other states connection to my checking account failed. I tried to repair inside the account (edit account details/deactivate/clear contents/set up online) and that didn't work. I tried (after clearing account online fields) using Tools/Add Account/Bank of America - All Other States, and the message I got was "Sign into Bank of America-All Other States bank failed. Try again." I have repeated this twice with the same result.

Comments

  • larrypburnett
    larrypburnett Quicken Windows Subscription Member ✭✭

    I'm having the same problem. BOA must be having issues,

  • myke1958
    myke1958 Quicken Windows Subscription Member ✭✭

    Same… first tried 3 hours ago and just now, still no good.

  • Steven
    Steven Member ✭✭

    yup, getting a cc-501 error "error on the quicken server"

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    Typically, IT departments do server maintenance over the weekends. I wouldn't be concerned unless your difficulties go into the work week.

  • Darren2@
    Darren2@ Quicken Windows Other Unconfirmed ✭✭
    edited June 30

    Same issue today. The CC-501 error of death.

  • MaXGSAPsejbQ4dJVtrRH
    MaXGSAPsejbQ4dJVtrRH Quicken Windows Subscription Member ✭✭

    Same for me BoA CC-501

  • 1matt1
    1matt1 Quicken Windows Subscription Member ✭✭

    In the same boat… watching.

  • BlackDuck2
    BlackDuck2 Quicken Windows Subscription Member ✭✭

    Same issue here. Following this tread.

  • JoelVP
    JoelVP Quicken Windows Subscription Member ✭✭

    today, received CC-501 error when trying to update Bank of America accounts, Quicken server error. None of my BofA accounts will update as of today.

  • Rick56
    Rick56 Member ✭✭✭

    Yep. Following.

  • Jsimons
    Jsimons Quicken Windows Subscription Member ✭✭

    yep.. same…

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello All,

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files, a sanitized data file, and screenshots (if possible) attached in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

    We do currently have an active alert regarding various error messages with Bank of America, which you can view here. This may be contributing to the cause of your issues.


    We apologize for any inconvenience! Thank you.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta

    It is definitely a BofA problem on the weekend (Common)

    Quicken works fine with one of my BofA logins BUT not with the other.

    Just need to wait till they fix it which is normally before Monday when they are done maintenance.

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta

    BofA is working for me again

  • Steven
    Steven Member ✭✭

    started working again for me too. I guess BofA finished their maintenance chores😉

  • ghclark
    ghclark Quicken Windows Subscription Member ✭✭

    Still not working.

  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭

    The Quicken support article for CC-501 says, "This is usually caused on the bank's end - Quicken is blocked from connecting to the account."

    Which makes sense since this is the end of the month and many financial institutions are doing their end-of-month processing this weekend.

    I suggest waiting until Monday.

    -JP

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

  • Rick56
    Rick56 Member ✭✭✭

    Mine is working again.

  • Darren2@
    Darren2@ Quicken Windows Other Unconfirmed ✭✭

    Started working for me again late yesterday.

  • ghclark
    ghclark Quicken Windows Subscription Member ✭✭

    Just started working for me.

This discussion has been closed.