Bill Reminders losing Categories

DennisDe

I have a monthly Bill Reminder set up the that has a 4-line category split set up. Every month, when I enter the transaction, the split categories (actually transfer account) are missing. I have to manually enter the split on the actual transaction AND update the split on the Bill Reminder (which indicated "Unspecified Account".)

Quicken Classic (Premier) for Windows Ver. R56.16 Build 27.1.57.16

Quicken Jasmine

Hello @DennisDe,

When did this issue begin to occur? After a recent update? Do you receive any error codes or messages?

Let me know!

DennisDe

The issue has been happening for a long time. No error messages.

Quicken Jasmine

Hello @DennisDe,

To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

Validate: 

1. File
2. Validate and Repair File...
3. Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

Super Validate:

1. File
2. Hold CTRL + Shift and click Validate and Repair File...
3. Super Validate File
4. Click OK
5. Close the Data Log
6. Close Quicken (leave it closed for at least 5 secs)
7. Reopen Quicken and see if the issue persists.

I hope this helps!