Error Box shows OL-221-A and in lower left corner error code OL-221-B is also there Capital one
![Nekciuq969](https://us.v-cdn.net/6031128/uploads/defaultavatar/nTYA6S0SVB4GN.jpg)
I received these error codes today while trying to download from Capital one. I usually download from the website using the QFX option for this bank. Two accounts downloaded but the rest gave me those error codes, I am using Quicken Classic vR57-26. I am very dissatisfied Quicken Classic . there are so many bugs to downloads. Can I get help on this one first then I can refer to the "many other download problems I am having. I have been using Quicken for over 20 Years, but since Intuit sold the company, almost nothing has worked right.
Comments
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Hello @Nekciuq969,
In order to make transaction download into Quicken possible, financial institutions create specifically-formatted Quicken files. Sometimes, these files are changed in a way that prevents them from downloading into Quicken. You may follow this link to access a FAQ that provides more information and troubleshooting steps in regards to an OL-221 error message. It is recommended to save a backup before proceeding (just in case).
I hope this helps!
-Quicken Jasmine
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