When you change the next occurrence of a bill on the desktop version, it does not sync to the mobile

graysons
graysons Quicken Mac Subscription Member

If you have a recurring bill in the reminders, change the value (from $100 to $200 for example) of the next occurrence on the desktop version and sync.  Then refresh the mobile version and notice that the next occurrence reminder is not affected.

App Version : 7.2.0 (29356)
iOS SDK: 17.6
Model : iPhone15,3

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @graysons,

    When did you notice this issue?

    To start with, I suggest that you try to reset your Quicken Cloud. Doing so does not affect your data file nor other Cloud Accounts (if applicable). Please, follow the instructions below in order to do so.

    1. Navigate to the Quicken dropdown menu 
    2. Preferences... 
    3. Mobile, Web & Alerts
    4. Use the toggle button on the left to turn Sync OFF 
    5. Click Disable Sync
    6. Navigate to Connected Services
    7. Click Reset (click Reset again on the pop-up box)
    8. Once the Reset completes, navigate back to Mobile, Web & Alerts
    9. Use the toggle button on the left to turn Sync ON
    10. Click Enable Sync

    Please let me know how this goes!

    -Quicken Jasmine

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