Since 7/1/24 Quicken is not downloading Bank Of America

Bob And

Windows 11 Quicken Classic Ver R57.26 Build 27.1.57.26 (Latest version)

Only my BA accounts are affected. Using EWC+. Have reset all BA accounts but still not downloading even though each BA account shows the message "Last download July 13, 2024 - 9:03 am (Express Web Connect+). Had issues with BA previously when they switched to EWC+ but that was several months ago.

Quicken Kristina

Hello @Bob And,

Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

Per the instructions in the alert, please follow these steps:

First, save a backup.

1. Deactivate all the accounts associated with Bank of America.
2. Navigate to Bank of America's website, (https://www.bankofamerica.com/), look for third-party apps, and unlink Quicken.
3. After the accounts are unlinked, return to Quicken, and attempt to Add the Bank of America accounts by using the "+" button.

If the issue persists, reset the cloud:

1. Click on "Edit"
2. Select "Preferences"
3. Go to the "Mobile & Web" tab
4. Click on "Reset Cloud"

Thank you!

(Ticket #10595248)

Bob And

Thanks for the response and after Resetting the Cloud I was able to download all of the transactions. All is good for now but not sure what next week will bring.

Bob

Quicken Kristina

Thank you for the follow-up,

I'm glad to hear resetting the cloud prompted it to download properly.

If the issue comes back next week, please let us know!

Chris Kelly

I have looked through Bank of America's website - where are the 'Third Party Settings'?

Quicken Kristina

Hello @Chris Kelly,

I don't have any accounts with Bank of America, but if their website is like most financial institution websites, you'd find 3rd party access settings under Security or Security Center.

I hope this helps!

Bob And

It's under Security Center

Ody

I am having this same issue with my Bank of America accounts, both credit card and savings. I've deactivated, unlinked to 3rd party apps, re-added to Quicken ( I do not use cloud). All that goes fine but accounts still do not download any transactions and no error code.