capital one linking

5150
5150 Quicken Windows Subscription Member
edited August 2024 in Errors and Troubleshooting (Windows)

Opened a new savings account with capital one. capital one shows that the account is being shared with quicken but it doesn`t show up.

Tagged:

Best Answer

  • 5150
    5150 Quicken Windows Subscription Member
    Answer ✓

    that took care of the problem!! thank you

Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @5150,

    The most likely cause of this issue is if the connection option you're trying to use doesn't support regular banking accounts. Which connection option are you using when attempting to connect? If you haven't already done so, please try selecting the Capital One 360 connection option.

    Screenshot 2024-07-13 at 3.31.17 PM.png

    I look forward to your reply!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

  • 5150
    5150 Quicken Windows Subscription Member
    Answer ✓

    that took care of the problem!! thank you

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    I'm glad to hear that resolved the issue.

    If you need further assistance, please feel free to reach out!

    Quicken Kristina

    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

Categories