Multifactor authentication failure with Trumark

RWM-JR

I'm having trouble with adding accounts for Trumark and received notice that Multifactor Authentication Failed - invalid answer. I've signed out and signed back in, can access Trumark directly online, but cannot download account activity or add accounts.

RWM-JR

As of today, this remains an issue…it appears to be the multifactor authentication functionality.

Quicken Jasmine

Hello @RWM-JR,

When did this issue begin to occur? Are you receiving any error codes or messages? Are you aware of any changes made by Trumark regarding multifactor authentication?

Let me know!