Oops! Something went wrong.

tironef

I'm still getting: Oops! Something went wrong.

We are unable to contact the Quicken server.

Quicken is unusable.
When is the fix eta?
Will Quicken provide a refund for this month?
I've been a Quicken user since day one.
It's time to get rid of Quicken and use another product. Tired of frequent problems like this.

https://community.quicken.com/discussion/7952414/new-7-11-24-oops-something-went-wrong-when-logging-into-quicken-windows

UKR

If you are getting "Oops, something went wrong" or "Check Internet Connection" …

• Your browser must allow popups from https://www.quicken.com for chat/phone support selections to function. See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest
• To make sure that Quicken is allowed to update and save its configuration files please check if Windows Defender Controlled Folder Access feature Ransomware protection is enabled.
  If it is, configure it to add Quicken as an "allowed app" without turning off Ransomware protection. Perform the last step in
• https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access
• Have you recently enabled a VPN?
  If so, this might be the problem. Try turning the VPN off, reboot with VPN disabled and see if that helps.
• Is there a corporate or otherwise external firewall getting in the way? Contact the IT people maintaining the firewall and ask for permission.
• If you're running Quicken and Windows under a VM, ensure that the VM does not block any incoming or outgoing IP ports.
• Does your Antivirus software allow Quicken to connect to the Internet?
  Quicken needs to be able to establish outbound Internet connections for the program to work.
  For example, in McAfee Firewall, one user states "By editing the Quicken Firewall entry Selecting Incoming and Outgoing, and changing it from "Default" to "Open to all devices" it now works without having to turn off the entire firewall!"
  See Check your firewall settings and ensure the following three entries are present, pointing to the Program Files folder that you actually installed Quicken in:
  
  
  If necessary, contact the Antivirus / Firewall vendor's Support Center for assistance.
• In Windows 11 or older Windows systems go to Windows Control Panel and select Internet Options (or in Internet Explorer, click on Tools / Internet options.)
  Click the Advanced tab.
  Scroll down the list to "Use TLS 1.x" and click to put checkmarks on all available choices even though some of them are no longer supported: "Use TLS 1.0, 1.1, 1.2 and 1.3 (if available)"
  Turn off "Use SSL 3.0"
  Click Apply. Reboot.
• If all else fails: Try rebooting your network router. When done reboot your PC
• Please let us know which of the above solved your problem.

tironef

It is working now. This is what I saw or did:

I added Quicken to all my browsers to allow popups.

I followed the directions: FAQ: Windows Defender & Controlled Folder Access.

I'm not using VPM.

I'm not behind a corporate or external firewall.

I'm not running a VM.

I update my firewall to allow Quicken.

"Use TLS 1.x" All were already selected.

Turn off "Use SSL 3.0" was already turned off.

Thanks for your help!

UKR

Thanks for reporting back that, after all the checks you went through, it is now working.

I wonder which specific one of the changes you made was the one that fixed the problem …

whodiini

I had the same problem. Was running VPN wireguard on my firewall. Disabled it and that fixed the issue!