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Quicken Premier Under Parallels not starting up today

jcoley2

All of sudden today, July 14 2024, Quicken Premier under Windows 11 running Parallels is not longer starting up. I have installed the following first US patch listed here:

https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product/

Patch seems to install but afterwards I never seem to get past the login window.

Open to suggestions as this worked perfectly well two days ago and now I have zero access to Quicken.

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Comments

jcoley2

I should have noted there was sometime of Windows update today also…not sure if this is causing the issue.

UKR

https://community.quicken.com/discussion/comment/20443915#Comment_20443915

That could be possible. Have you finished installing the Windows Update and then rebooted Windows?

Also please include an image snapshot of the window where you get stuck.

How do I post a screenshot in the community from windows

How do I post a screenshot in the community from a mac

Please save images to files of file type PNG or JPG only. They're easier to work with than PDF files.

jcoley2

Windows Patch installed now issue

Here is where I am stuck after putting in proper passwords

jcoley2

Ok figured it out with Support….it was in some Minimized location off the screen but by right clicking and maximizing it can back into the screen.

In using Quicken for 31 years never seen it do that before but all good….can close this problem.