message "online service unavailable"

Pahj

Keep getting message that Quicken's online service is unavailable. Try again in 10 min. It's been 3 days now!

Boatnmaniac

If you have not already done the following, you might want to try doing them. These actions can often resolve this issue when simply waiting for 10 min or so does not.:

• Close and reopen Quicken.
• Edit > Preferences > Quicken ID & Cloud Accounts > Sign in as a different user > Yes > when prompted, sign in again using your CURRENT Quicken login.

Boatnmaniac

If you have not already done the following, you might want to try doing them. These actions can often resolve this issue when simply waiting for 10 min or so does not.:

• Close and reopen Quicken.
• Edit > Preferences > Quicken ID & Cloud Accounts > Sign in as a different user > Yes > when prompted, sign in again using your CURRENT Quicken login.

Hin11

I followed your July 14 post Boat and it worked. Thanks, frustrating for about 10 days.

DickMay

This solution worked for me today (7/27/2024).

Thanks!

Dick May

Pahj

Thanks

halzenner

Had problem about 10 days ago, did recommended fix, and it seemed to work until yesterday when problem reappeared. Called support and was told problem is known and I should wait 48 hours, for hopefully a fix.

Quicken Anja

Hello @halzenner,

https://community.quicken.com/discussion/comment/20446888#Comment_20446888

Yes, this error is currently a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. You can continue to try the previous fix as instructed in this Community FAQ. However, while the investigation remains ongoing, we suggest referring to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.

taffeys

https://community.quicken.com/discussion/comment/20446888#Comment_20446888

Upgrade your Quicken to R58.9. It has the fix.