Memo Line Printing Too Low [Edited]

SJMonnahan
SJMonnahan Quicken Mac Subscription Member

[Removed - Disruptive] There is an issue with the memo line printing too low with Quicken for Mac. According to the discussion forums this issue dates back to 2019 and you offer no resolution to fix it. This should not be difficult to do but I don't expect any resolution at this point…dissapointed once again.

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Printing the Memo line as low as possible, but still above the MICR code line is a compromise. Many window envelopes are too tall to hold a check firmly in place so that Memo does not show in a window.

    How low does the Memo line print on your checks?
    What type of checks do you use? Wallet, Standard or Voucher, other?

    Can you scan in an entire sheet of a printed check, black out all personal information and attach the image file here?
    Even if all I can see is a number of black bars, I still would like to see where exactly each field prints on the form, to see if it's an adjustment issue or if the printed image is printing at greater than 100% magnification/reduction.

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    Yes, the Memo line positioning on checks in Quicken Mac was brought up years ago. There's no point in trying to re-diagnose it here again. The issue is that the entire block of text printed on a check is one text block which can be positioned up or down; lines can't be individually positioned. It hasn't been addressed because fixing it would require re-coding the check-printing section of the code, which is very old, dating back to the predecessor 2010-era Quicken Essentials for Macintosh.

    In the many threads on this topic, people have posted pictures of where the memo line prints on their supposedly-Quicken-compatible checks. Here's one:

    The issue is that moving the memo line one line higher should not pose a problem; in fact, at one point, the developers did move it up a line. But many window checks have a too-large window area — so they are compatible with virtually any type of check in the market — which makes positioning a memo line outside the window and above the MICR line trickier than it should be.

    I had at one time suggested that a possibly viable solution for the Quicken developers would be to offer a radio button choice of printing the memo line in its current low position or one line higher. This wouldn't create the ideal solution allowing fine tuning the location of the memo line independently from the other data — but it would solve the problem for some users and wouldn't require re-writing the code for printing checks. (The button could just toggle between the text block with or without the extra blank line of space.) Users could then choose whichever they feel is the lesser evil: printing the memo line into the check border, not using some window envelopes, not recording sensitive data on the memo line, or hand-writing the memo info on the check after printing it. I still think that's a solution I think they could implement quickly, and while not perfect, would help many users who print checks. But I think this issue is off their radar.

    There is an Idea thread on this forum about re-positioning the Memo line, and you should add your vote for it if you haven't already:

    This thread is marked as "Under Consideration", so more votes might encourage the developers to move this up on their priority list.

    Quicken Mac Subscription • Quicken user since 1993
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