Schwab Retirement Account Not Updating

GIWalt

Since yesterday's worldwide tech outage, my Schwab retirement account is not updating. I have a Schwab non-retirement account too and it updates fine. On the web, the sites for the two accounts differ. The error I am getting is the following:

Error Code: 16503

Server Message: HTTP-504 Error from Schwab Retirement Plan Services

Tried reconnecting account but without success. Given this started yesterday when the outage started it seems like it is on the Quicken or Schwab side.

When I tried logging into the Schwab retirement website yesterday I could not (there was a message about issues related to the tech outage). As of this AM, I can log into the Schwab retirement website but the Quicken errors continue.

Anyone seeing the same thing?

JBU

Same here, except that I don't have a non-retirement account at Schwab and so can't confirm that aspect.

Quicken Jasmine

Hello @GIWalt and @JBU,

Updating transactions involves Quicken requesting information from your bank and the bank responding with valid information. An OFX 16503 error indicates that Quicken did not receive the expected response from the bank. You can follow this link to access a FAQ that provides more information and troubleshooting steps. It is recommended to save a backup before proceeding (just in case).

Thanks!