Arvest Bank Not Downloading

System

This discussion was created from comments split from:

Bank updates

.

rbw111

My ArVest Bank in Bryant no longer is downloading. Message: It appears this account is at a bank that no longer supports downloading. You can resolve this by disconnecting to make this a manual account or set up the account at a new bank. (112). It stopped after I updated my quicken this morning 7/20/2024. All other ArVest Banks are showing on the list for connection.

Quicken Kristina

Hello @rbw111,

To clarify the issue, do you mean that the connection option you have been using in Quicken has disappeared? What is the URL (web address) you use when logging into your account(s) directly through the financial institution website? What kind of account(s) do you have with Arvest (checking, savings, credit card, investment, loan, etc.)?

I look forward to your response!

rbw111

https://www.arvest.com/personal/bank/online/banking/exit

I have Checking, CD's & Money Market

ArVest - Byrant, AR was there for the last 2 years. It was there Friday, Saturday I installed the update and when I tried to update I got errors. Signed on to the actual ArVest website and determined it was not my userid & password. Deactivated the account and tried to set it back up and it had disappeared.

rbw111

This is the error I received Saturday morning.

Quicken Kristina

Thank you for your reply,

I checked our list of supported financial institutions and can see it no longer lists Arvest Bank - Bryant, AR. Have you spoken to your financial institution about this? Typically, if they are removed from the list, it is because they no longer want to support Quicken.

I did notice there are quite a few other connection options available for Arvest Bank, and most of them show the same login URL. Have you tried backing up your Quicken file and testing to see if you're able to connect your accounts using one of the other connection options?

Please let me know how it goes!

rbw111

Talked with the Bank. They don't know why the brach location for Bryant disappeared. One of the 48 ArVest connections to Quickend was ArVest Web Connect. I tried it and it works for my accounts.

Quicken Kristina

Thank you for the follow-up,

I'm glad to hear you were able to connect using the Arvest Web Connect option.

If you need further assistance, please feel free to reach out!