Quicken Loans not updating

mtctwright54
mtctwright54 Quicken Windows Subscription Member
edited September 22 in Errors and Troubleshooting (Windows)

For past few months Quicken Loans has not been updating. I deleted the account in my accounts list and haven't been able to connect to quicken loans successfully. I have reported the problem but so far I have not received a single response.

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @mtctwright54,

    Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

    Thank you!

    (Ticket #11079049/CTP-10090)

    Quicken Kristina

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  • mtctwright54
    mtctwright54 Quicken Windows Subscription Member

    I appreciate the response, but this is the same response that I received at least 2 months ago. Having been in the software business in some form another I know when a problem is being worked and when the problem is put farther into the backlog. It would seem that your subscribers who must pay a yearly fee should get better resolution to problems reported. I would be glad to discuss them matter with any or all of your development teams.

  • Nanp
    Nanp Quicken Windows Other Member

    Same issue. Very frustrating that I can't add a Quicken Loans product to Quicken software.

  • mwreagan
    mwreagan Quicken Mac 2017 Member ✭✭

    Me too. Mac OS 14.1, Q Mac v. 7.8.2

This discussion has been closed.

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