cc-508 issue, no success with fix

Question

On Windows 10, using Quicken Classic, version R57.26; Build 27.1.57.26

The last several days, after a recent Quicken Release Update, my bank downloads have failed in One-Step Update.

The "Fix It" protocol fails, as does the protocol in the FAQ link (https://www.quicken.com/support/error-when-using-online-services-cc-508/#section-windows-3).

My financial institution (Yakima Federal Savings and Loan Association) has no new page or pop-up window that needs my response. Any suggestions on a fix?

Quicken Anja · Answer

Hello @coverdnx,

Please note that the steps in the article previously linked likely didn't work as they are meant for error CC-503 which is a different error code from the one you are experiencing.

Please review and follow this support article for instructions on how to troubleshoot error CC-508.

However, since it appears you have already tried this as stated in your original post, first please double check to make sure you didn't skip any steps. If the issue still persist, then you will need to contact Quicken Support directly so our support agents can review your log files and file an escalation if they see fit.

Thank you!

coverdnx · Answer

The steps at - https://www.quicken.com/support/error-when-updating-accounts-cc-503/  - did not help, so I'm having to escalate the issue to a higher support level.

nmestanas · Answer

Have a look at this:

https://www.quicken.com/support/error-when-updating-accounts-cc-503/