Ongoing errors with Capital One

wrd
wrd Quicken Windows Subscription Member ✭✭

This has been going on with Capital One for years. The correct online balance downloads immediately but the new transactions do not. This results in an error in auto-reconcile. Sometime later (1-5 days), the new transactions download. This is an ongoing cycle. Sometimes everything gets in synch and auto-reconcile succeeds. Then it starts again.

I think this is a Capital One issue. I have considered moving to a different bank because of the aggravations. I do not have this problem with any other financial institution connected to Quicken.

I had this problem with quicken for windows. I converted to quicken for Mac several months ago and the problem continues.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @wrd,

    You mention that this issue has been ongoing for sometime, do you receive any error codes or messages? Have you attempted to contact Quicken Support directly?

    Let me know!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @wrd,

    Are you still requiring assistance?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

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