Ongoing errors with Capital One

wrd
wrd Quicken Windows Subscription Member ✭✭
edited September 8 in Errors and Troubleshooting (Windows)

This has been going on with Capital One for years. The correct online balance downloads immediately but the new transactions do not. This results in an error in auto-reconcile. Sometime later (1-5 days), the new transactions download. This is an ongoing cycle. Sometimes everything gets in synch and auto-reconcile succeeds. Then it starts again.

I think this is a Capital One issue. I have considered moving to a different bank because of the aggravations. I do not have this problem with any other financial institution connected to Quicken.

I had this problem with quicken for windows. I converted to quicken for Mac several months ago and the problem continues.

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @wrd,

    You mention that this issue has been ongoing for sometime, do you receive any error codes or messages? Have you attempted to contact Quicken Support directly?

    Let me know!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @wrd,

    Are you still requiring assistance?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

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