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Multiple credit cards not downloading

System

This discussion was created from comments split from:

One Step Update - Error CC-501 on many accounts and running very slow.

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Dave Hanson

https://community.quicken.com/discussion/comment/20446143#Comment_20446143

The link for this permission alert is bad. "

Permission Problem

You don't have permission to do that."

Quicken Kristina

Hello @Dave Hanson,

The alert was marked resolved. You're not able to view it anymore because resolved alerts are archived after a few days.

Are you encountering issues with CC-501 errors? Which financial institution(s) are you seeing this issue with?

I look forward to your response!

Dave Hanson

Greetings @Quicken Kristina ,

I'm combing the forums to try to figure out how to get several of my card issuers to download again, American Express most importantly.

I followed the guidence here to make a backup copy which is entirely disconnected from OSU, then re-connect them, per

https://community.quicken.com/discussion/comment/20439896#Comment_20439896

For American Express, that leaves a VERY long update process, followed by the reconition of my Amex business Checking account only—and none of the 13 credit cards on that profile.

Would very much appreciate any guidence, as these updates are mission critical for me.

Thank you, Dave