Error OFX 16503 when connecting to Northwestern Mutual Investments

I was connecting fine until a couple of weeks ago. I can log into the website with no problems. I even changed my password. I also deleted the account from Quicken and re-added it and still cannot connect. Is anyone else having this problem?

Comments

  • lloydcooper
    lloydcooper Quicken Mac Other Member ✭✭

    same issue

  • bpfitz
    bpfitz Quicken Mac Subscription Member ✭✭

    Same here

  • NancyH
    NancyH Quicken Mac Subscription Member ✭✭

    exact same issue . . since last week. NM website works fine; just can't track in Quicken

  • 406planner
    406planner Member ✭✭

    I have the exact same issue…I'M unable to connect now in Quicken Premier.

  • Quicken Anja
    Quicken Anja Moderator mod
    edited August 16

    Hello All,

    We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation. It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience in the meantime! Thank you.

    (CTP-10648)

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • kharreld
    kharreld Quicken Windows Subscription Member ✭✭

    Same issue here for about a week. Had to reset my Northwestern password. I can log onto the website, but I am unable to set up a connection through quicken.

  • Paul Walker
    Paul Walker Member ✭✭✭
    edited August 16

    Same issue, then the error became OFX Error: 2005. Neither Quicken nor Northwest Mutual will work on the problem, saying it is the other parties issue. [Removed - Rant]

  • dan.t-i-i
    dan.t-i-i Quicken Windows Subscription Member ✭✭

    Has anything occured on this issue? I am having the same problem.

This discussion has been closed.