code 502 Space Coast Credit Union

Jako
Jako Member ✭✭
edited September 18 in Download, Add/Update Accounts (Windows)

Hello, I've had an on going issue with downloading from my bank Space Coast Credit Union. I get the above code and nothing is getting fixed. I pay to use Quicken and would appreciate this issue being cleared up. Its been this way for a couple weeks now! I've sent the report in several times and still nothing.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Jako,

    Are you calling into Quicken Support directly or utilizing the "Report a Problem" function when you mention having sent in a report multiple times?

    Also, due to the length of time that you have been experiencing this error, I suggest contacting Quicken Support directly for further assistance as an escalation may be in order. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    You can also read more information regarding a CC-502 error message here.

    I apologize for not being able to be of more assistance.

    -Quicken Jasmine

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  • paulhextell
    paulhextell Member

    I can confirm that as of 9/18/24 this CC-503 issue with Space Coast Credit Union continues to persist. The ability do download transactions from Space Coast CU has been unavailable for a long time! Is this problem still "escalated"? I am not sure how many users are affected but perhaps we need to complain more. I did not want to complain if the problem is being worked on but now I am wondering if that is really the case. Since it's already been reported I had been thinking it would not be necessary to report it myself but I guess I will go ahead and do just that.

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