Quicken not downloading for all of my Capital One credit card accounts
I have three separate credit card accounts with Capital One. Up until a few days ago, I was able to successfully download and reconcile transactions for all accounts. But all of a sudden, one of the accounts is no longer downloading. I've tried disconnecting and reconnecting and that didn't work. When I did that, on the Capital One side, they can see that I'm trying to download transactions for all three accounts. But when it brings me back into Quicken, Quicken shows only 2 of the 3 existing accounts. Any suggestions on how to rectify this? When I try manually downloading from Capital One, that does work and the transactions are posted to the account. But obviously don't want that to be the solution.
Answers
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I have the identical issue. My understanding is this issue has been escalated at Quicken and they are looking to expeditiously resolve this problem.
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Hello All,
This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing. Please refer to this Community Alert for any and all available updates.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja
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