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Unable to connect to Discover Credit Card...?

rodralig0831

Is it just me or that we are now unable to connect to Discover from Quicken?

I have been unable to connect for a couple of days now. Thinking it was a glitch, I checked my Discover account and no issues. Hence, sent Quicken Support troubleshooting data (see screenshot).

Then I did more Google - apparently Discover Bank dropped Quicken? But, I have not seen any confirmation on the credit card piece.

Thoughts/feedback anyone?

Thanks in advanced!

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Comments

werks

I am receiving a FI_WEBSITE_UNAVAILABLE (FDP-105) error for Discover for one credit card only for the past 2 days, bank balances are updating.

Quicken Anja

Hello All,

We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation. It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience in the meantime! Thank you.

Ben Porter

Thanks for your response. I am also having the same problem. But no issues with updating my Discover Checking and Savings Accounts. I submitted a sanitized data info and screen shot.

hobiemountaincats

Hi Ben. Here is another link with reference to the problem:

https://community.quicken.com/discussion/comment/20449154#Comment_20449154

hobiemountaincats

https://community.quicken.com/discussion/comment/20449242#Comment_20449242

Hi Ben. Here is another post relevant to the issue:

https://community.quicken.com/discussion/comment/20449154#Comment_20449154

Quicken Anja

Hello All,

This is now a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.