Online Payment to Send Error

MarkSNadel
MarkSNadel Quicken Windows 2017 Member ✭✭
edited September 22 in Errors and Troubleshooting (Windows)

The real problem is finding the errant transaction(s) rather than how to fix it. The answer for me was fairly straight forward.

  1. Copy the file with the error and open the COPY.
  2. Delete SENT transactions until the notification goes away.
  3. Write down the date, check number, payee and amount of the next transaction.
  4. Open the original file and make a new copy.
  5. Open the original file and find the transaction before the one you notated above. That should be the transaction with the error.
  6. Write down the check number and date and CUT the bad transaction.
  7. PASTE the transaction at the end of the register on a blank line. Change the date and check number to the correct date and number notated in step 6.

I hope this solution works for you

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @MarkSNadel,

    Thank you for coming to share this information with other users!

    -Quicken Jasmine

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