Automatic or Manual Backups Are Not Working - They are aware.
Does anyone know about the Automatic or Manual Backups Are Not Working? It has always worked. Has it not worked for others?
Comments
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Hello @Paddy,
Could you please elaborate and tell us exactly what happens when attempting to save a backup? So you receive any specific error messages?
Check back and let us know!
-Quicken Anja
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Hello again @Paddy,
We haven't heard back from you in a while. Do you still need assistance?
Thank you!
-Quicken Anja
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@Quicken Anja Can you please tell me if they are working on a fix for the automatic backups? I opened a ticket today.
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Thank you for following up.
To clarify— when you say you opened a ticket, did you contact Quicken Support via phone or chat? Or did you navigate to Help > Report a problem and submit a Problem Report (please be aware that doing this is not the same as opening a ticket)?
Thank you!
-Quicken Anja
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Hello again,
We haven't heard back from you in a while. Do you still need assistance?
Thank you!
-Quicken Anja
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Hello again,
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
Thank you!
-Quicken Anja
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