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Automatic or Manual Backups Are Not Working - They are aware.

Paddy

Does anyone know about the Automatic or Manual Backups Are Not Working? It has always worked. Has it not worked for others?

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Quicken Anja

Hello @Paddy,

Could you please elaborate and tell us exactly what happens when attempting to save a backup? So you receive any specific error messages?

Check back and let us know!

Quicken Anja

Hello again @Paddy,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Paddy

@Quicken Anja Can you please tell me if they are working on a fix for the automatic backups? I opened a ticket today.

Quicken Anja

Thank you for following up.

To clarify— when you say you opened a ticket, did you contact Quicken Support via phone or chat? Or did you navigate to Help > Report a problem and submit a Problem Report (please be aware that doing this is not the same as opening a ticket)?

Thank you!

Quicken Anja

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Quicken Anja

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!