Why won't Quicken let me enter the correct Original Balance for my loan?

JMaverick

I'm trying to enter my new car loan and Quicken (for Mac) thinks the Original Balance I'm entering is wrong:

The problem is that it's not wrong. I'm looking at my contract as I type this and the Amount Financed is $21,116.35. The Current Balance of $21,129.85 is a little higher than the Amount Financed because a few days have gone by so some interest has accrued.

If I enter $21,129.85 as the Original Balance then Quicken is happy and the error goes away. The problem with doing this of course is that is not the correct Original Balance so the principle and interest amounts will be slightly wrong for the entire length of the loan.

This should be very simple so am I missing something here?

Quicken Kristina

Hello @JMaverick,

Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience!

Thank you.    

(CTP-10834)

JMaverick

Thanks, Kristina. I'm more than happy to report the problem so I just did and included a sanitized copy of my data. Fingers crossed that this can be fixed soon.