CC-501 error with Charles Schwab

eghanson
eghanson Quicken Windows Subscription Member ✭✭✭
edited September 24 in Download, Add/Update Accounts (Windows)

I've been getting a CC-501 error trying to download transactions into Quicken Classic Deluxe for two days now on 4 accounts. Also getting the CC-501 error downloading transactions from CIti Credit Visa Credit Card for the same two days.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @eghanson,

    Typically these errors self-resolve within 24 hours. If you haven't already, we recommend reviewing this support article for more information.

    As stated in the article, if the error persists for more than 24 hours, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely need to file an escalation if they see fit.

    Customer Support Team phone hours of operation are 5 am - 5 pm PDT Monday-Friday.
    Chat Support is available  7 days a week from 5 am to 5 pm PDT.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

Categories