ONGOING 9/10/24 TD Bank Issues

Quicken Jasmine
Quicken Jasmine Quicken Mac Subscription Moderator mod
edited September 10 in Alerts, Online Banking & Known Product Issues

Since TD Bank Downloads were reenabled, we're seeing some problems arise when users try to connect/update their accounts. Typically, deactivating and reauthorizing the accounts will resolve the issue. If doing so fails, please reach out to Quicken Support directly for further assistance.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #11249819)

-Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    UPDATE 9/3/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    ONGOING 9/10/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jasmine

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