Time to fix Pennymac

douggold
douggold Quicken Mac Subscription Member ✭✭
edited September 3 in Errors and Troubleshooting (Mac)

Hello! It's been half a year or so since the Pennymac issue was discovered and in that time there have only been repeats of the "it's being fixed but no ETA." At the very least, we are owed an ETA at this point. I know you'll say they don't have one, [Removed - Speculation]. So can you please ask your boss, or their boss, to actually get a real answer and share it with us? If the answer is no, please have your boss post that fact, do not just post yourself without an answer. Thank you.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @douggold,

    Any and all details regarding known issues with PennyMac can be found in the Alerts posted here and here. We do not have any further details or information available beyond what has already been posted. Additionally, Quicken's product development teams do not provide an estimate of when fixes/solutions are completed and released.

    We apologize for the inconvenience! Thank you.

    -Quicken Anja
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  • Chadw007
    Chadw007 Quicken Windows Subscription Member

    I talked to Pennymac, the customer service rep said that its because of them implementing 2FA that doesnt work with Quicken. I asked when they thought it would be resolved and they said it doesnt look like anytime in the near future.

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