Alight Solutions Issue

B-Lo

I just created an Alight 401K account. Quicken downloaded all my holdings. It's showing a table of all the holdings and at the bottom of the table, it's showing a negative CASH balance which I believe is the closing balance (total holding values) minus GAIN. The market value is showing the GAIN instead of the total holding values.

Quicken Kristina

Hello @B-Lo,

To troubleshoot this issue, since you just created the account in Quicken, the first thing I recommend is checking to see if a placeholder transaction is causing the incorrect information you're seeing. For more information on placeholder transactions, please review this help article.

I hope this helps!