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Manual backup always fails after updating Quicken

ZABA

Right after I updated Quicken Premier for Windows to the latest release (R58.14 / 27.1.58.14) I can no longer manually backup to any drive. It always produces this error:

Please advise as to resolution. Thank you.

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ZABA

I should add I did the file verification. It came up clean and the backup feature still doesn't work. I've tried backing up to a NAS (my usual destination), flash drive, and internal hard drive; all produce the same error and the file is not copied.

Quicken Anja

Hello @ZABA,

Since you mentioned you have already tried File Validation, next, I suggest that you proceed to Super Validate.

Super Validate:

File
Hold CTRL + Shift and click Validate and Repair File...
Super Validate File
Click OK
Close the Data Log
Close Quicken (leave it closed for at least 5 secs)
Reopen Quicken and see if the issue persists.

I hope this helps!

Quicken Anja

Hello again @ZABA,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Quicken Anja

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!