Manual backup always fails after updating Quicken

ZABA
ZABA Quicken Windows Subscription Member ✭✭
edited October 8 in File Conversion and Backup (Windows)

Right after I updated Quicken Premier for Windows to the latest release (R58.14 / 27.1.58.14) I can no longer manually backup to any drive. It always produces this error:

image.png

Please advise as to resolution. Thank you.

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Comments

  • ZABA
    ZABA Quicken Windows Subscription Member ✭✭

    I should add I did the file verification. It came up clean and the backup feature still doesn't work. I've tried backing up to a NAS (my usual destination), flash drive, and internal hard drive; all produce the same error and the file is not copied.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @ZABA,

    Since you mentioned you have already tried File Validation, next, I suggest that you proceed to Super Validate.

    Super Validate:

    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    I hope this helps!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again @ZABA,

    We haven't heard back from you in a while. Do you still need assistance?

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    Due to the lack of response, I went ahead and closed this post.

    If you still require assistance, please feel free to start a new post.

    Thank you!

    -Quicken Anja
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This discussion has been closed.

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