A new credit card account is not showing up on the account list despite being Quicken having access to the account. During transaction updates, the transactions for the new account are showing up under the old credit card account. Meanwhile, after an attempt to fix the problem, a savings account will not download transactions, and a error message results in a window titled "One or more accounts need your attention." Following the directions to correct the problem fails to allow transaction downloads to the savings account.
I tried disconnecting the credit card from communicating with Quicken and tried re-adding the account, but no success in adding the account to the account list.
Should I try disconnecting the old account, then try adding the new account? I don't know if disconnecting the old account would be detrimental in terms of retaining data.
Subsequent attempts at updating transaction results in a couple error messages: 1) CC-506 | [Removed] 4688 and 2) CC-506 | [Removed] 5942.
In sum, there are two problems here. One is failure to get the new credit card listed on the accounts list. The other is failure to download new transactions to the savings account.
I'll check into the error messages, but in the meanwhile, what would you suggest?
