Unable to connect with PNC Card Services Online

David Fash
David Fash Quicken Windows Subscription Member ✭✭

I am unable to connect using PNC Card Services Online. It prompts me to login to my account to authorize it but after I enter my credentials it gives me a web error.

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @David Fash,

    I was able to investigate this issue further for you and I can see that you are receiving a CC-501 (FDP-101) error message internally with PNC Card Services. When Quicken is unable to connect to your bank account for recent transaction information, you’ll receive a message with these errors in the program. This is usually caused on the bank’s end — Quicken is blocked from connecting to the account. You may follow this link to access a FAQ that provides more information.

    As per the FAQ: If you receive one of these errors, please wait 24 hours and then try again. If the issue still persists after this time period, please contact Quicken Support.

    I apologize that I could not be of more assistance.

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @David Fash,

    I apologize for the confusion.

    A new alert regarding CC-501(FDP-101) error message with PNC Bank was just posted. You may follow this link to access that alert, which you can bookmark for all further updates.

    I apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine

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