Downloading Transactions from Schwab

Question

One of my holdings is Atlantic Union Bank preferred stock (ticker symbol AUB/PRA).  When I download transactions from Schwab, Quicken insists this holding is AT&T (ticker symbol T).  The only similarity I can see is that Atlantic Union's first letters are AT. How can I fix this?  Quicken is determined that my holding is X shares of AT&T stock, which I do not own.

Quicken Jasmine · Answer

Hello @gcorth01,

First, I suggest creating a test file to see if the same issue occurs. You can create a test file by navigating to File > New > Start from Scratch. It is recommended to save a backup before proceeding. I also suggest deactivating Schwab in your main account before proceeding to the test file.

Let me know how it goes!