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Account updates not working today

carthman

I am having an issues updating all of my accounts this morning. Quicken starts the update and then hangs on "processing data". I have also tried individual accounts with the same error. I have signed out/in to the file, manaually updated quicken with the latest update, did a validate/repar on the file, and also did a super validate/repair. It worked fine yesterday morning but no such luck today. Any ideas??

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Quicken Anja

Hello @carthman,

We're sorry to hear that you are experiencing this, though we appreciate you sharing whch troubleshooting steps you have tried so far.

Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

Let us know how it goes!

carthman

No change with uninstall/reinstall…

carthman

I was able to fix it. Reset the cloud data….

Quicken Anja

@carthman thanks for the update and sharing the solution! I’m glad to hear the issue has been resolved. 🙂