Police & Fire Federal Credit Union CC-501 Error

raymorr2

Police & Fire Federal Credit Union started showing CC-501 error about a week ago.

File validated and super-validated with no errors.

I tried signing out and then signing back in.

I tried to reset account.

I deleted online info, signed out, then back in. Tried to add account.

Same result.

Any thoughts? Thanks.

Using quicken classic deluxe windows ver R58.14 build 27.1.58.14

Edition Windows 10 Home
Version 22H2
OS build 19045.4780
Experience Windows Feature Experience Pack 1000.19060.1000.0

Quicken Anja

Hello @raymorr2,

This error is usually caused on the bank’s end and means that the Quicken server is being blocked from connecting to the account. Typically these errors self-resolve within 24 hours. If you haven't already, we recommend reviewing this support article for more information.

As stated in the article, if the error persists for more than 24 hours, then you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely need to file an escalation if they see fit.

Customer Support Team phone hours of operation are 5 am - 5 pm PDT Monday-Friday.
Chat Support is available  7 days a week from 5 am to 5 pm PDT.