Blue Federal Credit Union not working (again)

Paulio
Paulio Member ✭✭

Others may have noticed that once again, BFCU web connect is inoperative. Further, when I attempted to disconnect and re-establish the connection, BFCU is not even listed in the available financial institutions list. I spoke with BFCU rep, who researched and came back to me saying that a "communication" was sent to Quicken/Intuit in August that the Blue Digital platform repairs/adjustments had been made, so the ball was in their court. Online chat yesterday with "Joshua" from Quicken stated "I've checked and the bank is no longer in contract with Quicken, that means that any kind of connection will (not) work because the system no longer connect with them, to resolve that the institution needs to request again to be in Quicken and once that is done they will be back in the software. "

Called BFCU back with this information, and rep researched and escalated. Word back from their digital IT team is that they're aware of the issue and "working on it". Of course no ETA. SNAMU.

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