unable to enter investment transactions

harryo

I have to manually enter some transactions and everything seems to work ok but the resulting cash amount is indicated as "N/A" and no change in the cash balance is recorded. A few times I have persevered and entered the same data several times until the correct result is obtained, but I have not found a way to make this a regular occurrence. In the past this was not a problem, but recently it has become painful.

Just in case it's pertinent, no placeholder transactions are recorded during such entries, so I don't have the possibility of correcting the cash amount there

Any help in understand and correcting this problem would be appreciated

UKR

Is that happening in a retirement account or a regular brokerage account? Does the regular brokerage account have a linked Cash/checking account register attached in Quicken?

What kind of transactions are you trying to enter? Interest or Dividend Income, Misc. Expense, etc.

Can you please capture one or more images of the problem transactions showing the issue, sensitive information blacked out as necessary to protect your privacy and attach the image(s)here?
How do I post a screenshot in the community from windows

How do I post a screenshot in the community from a mac

Please save images to files of file type PNG or JPG only. They're easier to work with than PDF files.

harryo

The transaction attempts are for a regular brokerage account. It does not have a linked Cash/checking account register attached in Quicken?

What kind of transactions are you trying to enter? Bond purchase

Screenshots attached to illustrate

harryo

Note that the Use cash option is grayed out, so unable to edit transaction

UKR

Here's a discussion about "N/A" showing in investment transactions:

https://community.quicken.com/discussion/7935273/why-is-the-cash-amt-column-for-an-investment-transaction-n-a-for-a-sale-transaction

Does that help you solve the problem?

harryo

That helps I think… Hard to understand, and not clear how to correct the transactions at question. I can now see the placeholders. If i delete one of them I can now enter the missing data in the original transaction. This results in a cash amount no longer n/a. for example, in a transaction with a cash amount of -5000.00 the preceding balancing cash adjustment still stands at +5000.00. Do I just delete that entry to complete the correction??